Jo Cotton

Jo is passionate about supporting individuals, teams and organisations to be their best and achieve game changing results. With over 20 years experience as a Learning & Development professional she has a strong track record in sales and service organisations, including 15 years within financial services. Jo utilises her own experiences as a CITI qualified […]

Lucy is an L&D professional with over 15 years experience in People Development within a commercial environment. Designing and facilitating short and long term learning projects for Financial Service organisations in both face to face and remote environments within the UK and India. Her areas of expertise are Leadership & Management, Effective Communication, Customer Experience […]

They say that when life throws you lemons, make lemonade.  The truth is, sometimes you just feel like throwing them back! It seems like a lifetime ago now, but at the start of lockdown for many of us, it seemed our worlds were being turned upside down. It felt like we weren’t being thrown lemons, […]

  Over the last few years we have been steadily working to deliver professional qualifications, as well as working with our clients on a range of other projects.     At times the learning curve was huge and occasionally it has felt more like we were looping the loop or had gone off the rails […]

At DKB we stand for Developing Knowledge in Business, and that is our passion. When invited to work with any company to help solve a problem, roll out their training or lend a helping hand; we commence a journey which usually follows a defined process. This starts with an initial meeting and ends with the […]

At a recent DKB offsite we were tasked with listing our CPD activity for last year. After the initial blank faces, we all started to recall the new skills, knowledge and experience that we had gained both formally and informally throughout 2018. After a short period of industry, we compared notes and subsequently a competition […]

One of the main focuses at our DKB January offsite this year was how we could change our mindset towards virtual learning, and move with this times. It seems more and more people are asking for on line courses, and I must admit I have been holding off hoping that at some point peoples appetite […]

February is upon us and it’s hard to ignore that the shops have been filled with hearts, chocolates and cards for a number of weeks in preparation for Valentines Day.  One thing that has always struck me about February 14th is why anyone would wait for this day to tell someone that they love, like, appreciate, respect […]