Conflict is inevitable in work-based relationships. The more you avoid it, the more it escalates. Managing conflict is an essential skill for managers to develop as it’s fundamental to driving major projects and changes whilst taking people with you.
Our training will ensure your people understand their own approach to conflict using tried and proven models. They will understand the causes and effects of conflict, a framework for managing and resolving it and be able to identify the core skills necessary. They will bring a real life case study to the training and use this to practice their skills.
