Conflict management plays a crucial role in fostering a healthy and productive business environment.
This helps with the success and sustainability of your organisation and leads to increased communication, enhanced team dynamics, increased productivity, customer satisfaction and development of leadership capability.
Our training will ensure that your people understand their own approach to conflict using tried and proven models. They will understand the causes and effects of conflict, explore a framework for managing and resolving it and be able to identify the core skills and behaviours.
We use ‘real life’ case studies throughout the training and use these to practice and embed skills.
Contact us to discuss your needs or course options