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New Starter Induction
A robust, comprehensive induction and training programme can greatly improve new…
Leadership and Management
As a centre for the Institute of Leadership & Management (ILM), we are proud…
Coaching and Mentoring
As a centre for the Institute of Leadership and Management (ILM) we are proud…
Communication Skills
Effective communication is fundamental in any workplace and at all levels…
Call Centre Communication Skills
Effective communication is important in any workplace, in call centres…
Change Management
In today’s modern organisations change is happening all the time and is unstoppable…
Customer Service
Great customer service will always determine the winners and losers in business…
Negotiation
Do you need to understand how to resolve situations where what you want conflicts…
Managing Conflict
Conflict is inevitable in work-based relationships. The more you avoid it, the more…
Train The Trainer
Our Associates have been in the training industry for many years so we know…
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