What We Do

We Take Pride in Being Flexible, Solution focused and innovative

Some of the services we provide are:

Leadership and Management

As a centre for the Institute of Leadership & Management (ILM), we are proud…

Call Centre Communication Skills

Effective communication is important in any workplace, in call centres…

Team Development Profiling

Supporting the growth and development of Teams is a speciality and passion of ours…

Coaching and Mentoring

As a centre for the Institute of Leadership and Management (ILM) we are proud…

Communication Skills

Effective communication is fundamental in any workplace and at all levels…

New Starter Induction

A robust, comprehensive induction and training programme can greatly improve new…

Change Management

In today’s modern organisations change is happening all the time and is unstoppable…

Sales

Do you and your Sales Team have the skills you need to beat your competitors and…

Customer Service

Great customer service will always determine the winners and losers in business…

Negotiation

Do you need to understand how to resolve situations where what you want conflicts…

Managing Conflict

Conflict is inevitable in work-based relationships. The more you avoid it, the more…

Train The Trainer

Our Associates have been in the training industry for many years so we know…

Featured Service

Facilitation Skills

Everyone in business has, at some point, come out of a meeting or training feeling it was a big waste of time. Perhaps they were presented to or talked at and left feeling that there was no engagement, input or interaction with Attendees.

A great Facilitator has the ability to allow Attendees to discuss ideas and to not only see and hear the obvious, but identify what else might be going on that isn’t quite so apparent…

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