How we help

How We Can Help

DKB Training will work closely with you to understand the development needs of your business and deliver off the shelf, customised or individually designed solutions.

Customised:

We will work closely with you and your business to analyse your training needs, custom design material, deliver training to your staff and ensure the training is embedded through coaching and assessment. We then review outputs after the course to identify measurable success or identify any further needs. We can do as much or as little as you would like!

Off the Shelf:

We are an Institute of Leadership & Management Centre, which means we are approved to deliver ILM accredited courses that can give Delegates a recognised qualification.

We also have numerous generic programmes available that can be tailored to your specific needs.

Individual Needs Analysis

From initial concept we can work with Project Teams, Business Teams or Individuals to identify the key skills, behaviours and knowledge gaps and requirements using appropriate information gathering. We can create a concept paper or Terms of Reference for larger projects for review and agreement before any design work is started. You remain in the driving seat and in full control of everything we do.

Our Associates have a wealth of project management, leadership and management and training life cycle skills and are best placed to ascertain your training needs from an independent perspective or work with your business to assist in any initial analysis.

Custom Made Design

Our Associates have designed and developed fantastic training courses for over 30 years for both large corporations and small business enterprises. We would be delighted to work with you to create training material that meets your budget and exceeds your needs.

We can work from your requirements brief, a Terms of Reference created by your Project Team/Business, or one that we have created if we are requested to complete an Individual Needs Analysis. We are able to design training material for skills based courses, induction of new staff and technical/systems training with the assistance of a subject matter expert from within the business.

Professional Delivery

Our Associates have been delivering training for many years and it is their passion to develop Individuals to meet and exceed their potential, often achieving qualification status.

We have delivered to a wide variety of audiences from induction training for new staff joining the business to Senior Management programmes, from communications and sales training to product and systems training. Whether it is in-house training material or bespoke material, we are passionate about delivering high energy, professional and memorable training that delivers skills and knowledge that Delegates can immediately utilise in the workplace.

Embedding & Assessment

It is great to witness the ‘WOW’ moments when people start to see how they will apply their learning into real life workplace, outside the classroom. Throughout our training we build in quizzes, practical exercises and practice sessions for Delegates to try out the theory and embed the knowledge to take back to the workplace. Some courses, such as our qualification courses, involve completing a workbook during the course, taking the learning back to the workplace and completing a diary. They follow this up by writing a report of what they have learnt, implemented and evaluating how it went. This is then assessed by DKB Training and verified by qualified assessors in order to ensure it meets the required standards and then the qualification is awarded.

For all of our courses we are able to offer support following course delivery to ensure that the learning is embedded into the workplace through 1:1 coaching and mentoring, observation and feedback or ongoing skills assessment. Whatever the business needs, we are happy to assist with reinforcing Delegate’s skills and knowledge.

Post Programme Evaluation

Staff often come back from our training motivated and excited to put their learning into practice and often that is where our journey with your Business ends. But how do you know what impact the training has actually had? Have sales, quality, motivation, leadership, or customer feedback improved? Have errors reduced? We are available to come back days, weeks or months after our learning interventions have been delivered to review and evaluate what tangible impacts the training has had by comparing information gathered before and after the training delivery.

Get In Touch

01924 842027

info@dkb-training.co.uk

43a Flash Lane, Mirfield, West Yorkshire, WF14 0PJ

Request a Call Back

    More Services we offer

    Change
    Management

    In today’s modern organisations change is happening all the time and is unstoppable…

    New Starter Induction

    A robust, comprehensive induction and training programme can greatly improve new…

    Leadership and Management

    As a centre for the Institute of Leadership & Management (ILM), we are proud…

    Coaching and Mentoring

    As a centre for the Institute of Leadership and Management (ILM) we are proud…

    Communication Skills

    Effective communication is fundamental in any workplace and at all levels…

    Call Centre Communication Skills

    Effective communication is important in any workplace, in call centres…

    Facilitation Skills

    Everyone in business has, at some point, come out of a meeting or training feeling…

    Sales

    Do you and your Sales Team have the skills you need to beat your competitors and…

    Customer Service

    Great customer service will always determine the winners and losers in business…

    Negotiation

    Do you need to understand how to resolve situations where what you want conflicts…

    Managing Conflict

    Conflict is inevitable in work-based relationships. The more you avoid it, the more…

    Train The Trainer

    Our Associates have been in the training industry for many years so we know…

    stay up to date with the latest

    Stay up to date with latest industry news, DKB courses and business coaching and development through our newsletter.

    Your e-mail address
    Please wait...